Leather Camera sling

Warranty & Return Policy

Warranty:

Here at Theron & Theron we pride ouselfs in manufacturing only the highest of Quality leather product, using only the finest raw materials. 

 

The warranty on all our leather product is 12 months from the date of purchase. 

If in the  12 months  a defult should accure (THis includes manufacturing faults and nOT normal wear and tear) please follow these steps.

 

1. Email us to notify us about this. In the email please indicate date of purchace with the invoice and  describe what the default is and add a photo so that we can investigate the problem.

2. We will respond with futher instructions asap .

3.  If this default is a manufacturing Fault we will gladly repair the default and if not repairable we will replace your product with in 10 days of recieving the defaulted bag.

4. The courier cost of the defaulted bag will be refunded.

 

Return policy:

 

With the unlikely event that you may not be satisfied with the product and it was not what you have orderd  the product must be returned unused, undamaged with 7 days of recieving. no returns will be accepted after 7 days after it has been delivered .

 

Please follow these steps when returning a product:

 

1. Email us with the reason of the return and also if you would like to swap the product for another with the same value or be refunded.

if you would like to be refunded please provide your banking details as ourrefunds will be done via EFT.

Please note that we will not be responsible for banking details that is incorrect.

2. Make sure the product is unused and undamaged before returning.

3. As soon as the product is recieved by us we will notify you and either do the refund or send you the new product you requested.

 

Return Address:

 

12 Casa Toscana , lepelhout avenue

Glen Marais

Kempton park

1619

All our products are individually designed and made. Manufacturing takes 4-6 weeks and delivery time will be between 3-4 working days.

Payment for orders must be done via EFT

ONLY when Receiving Proof of Payment will confirm your order

Bank Details is at the contact us info.